Perlet s.r.o.

Karlova 152/19, 110 00 Prague, Czech Republic

VAT 27227022

Zapsana C 246753 vedená u Městského soudu v Praze

Telefon: +420 777 759 876
Kontaktní adresa: Karlova 152/19, 110 00 Praha
Seznam provozoven: Karlova 152/19, 110 00 Praha

Opening hours

Monday - Sunday: 10:00 - 19.00 (CET)

Public holidays in Czech Republic (out of office):

January 1st - New Year´s Day
December 24th - Christmas Eve
December 25th - Christmas Day
December 31st - New Year´s Eve

1. Introduction

The Website Owner (CrystalEurope), including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our" "CrystalEurope") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors" or "customers") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Conclusion of contract

All product information available from the Online Shop, such as technical data, pictures,
measurements or information on the field of application and specifications, etc. is non-binding and subject to change at any time unless it is explicitly described as binding.

The range of products available from the Online Shop is non-binding. The customer selects the
required products from this range and adds these to the shopping cart. The customer can change the contents of the shopping cart or empty the shopping cart partly or entirely before the order is submitted.

The customer orders the products in the shopping cart by clicking on the "Order" button, thereby submitting a binding offer for the conclusion of a contract to CrystalEurope. At the same time the customer accepts these General Terms and Conditions.

CrystalEurope confirms receipt of the order with an e-mai, which includes also details about delivery etc.

CrystalEurope only accepts the offer by sending an order confirmation by e-mail or letter or by delivering the products. The purchase contract is therefore concluded when the order confirmation is sent to the customer, but at the latest when the products are delivered to the customer.

CrystalEurope delivers the ordered items with DHL, FedEx or similar companies. Delivery time varies from country to country but is usually 1-2 weeks after order confirmation. For special cases, the customer will be informed immediately.

VAT (Value Added Tax)

The prices on the web site are given  without VAT. 

For deliveries to European Union countries 21% VAT will be added  to the shown price.


For items with a min. price of 1500 EUR or higher, the shipping is free.

For items with a price less than 1500 EUR, customer will be informed about the shipping fee by the order confirmation.

3. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

4. External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

5. Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;

5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business.

6. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

7. Disclaimer of Liability.

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

8. Use of the Website.

 By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

9. Applicable laws.

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Czech Republic without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Czech Republic in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.